Pivot's best-of-breed change strategies, high engagement UX, dynamic execution and data driven measurement results in sustainable change.
We start with the Prosci methodology and expand it with inquiries into change history, variances in business processes and a complete analysis of operational thresholds.
ENGAGEMENT / UX
To enable change you must capture the attention of your audience. We create awareness campaigns, communication pieces and engagement tools that are memorable, provocative, and appeal to users' heads and hearts.
Performance data on the progression of users is critical to determining readiness for change. When combined with help desk and LMS data, you have a valued dashboard to manage change and risk. We are leaders in the use of metrics to monitor change.